Refund policy

Please also refer to our Shipping policy

Exchanges and refunds can be given where goods are faulty (other than any fault that was clearly communicated to you, or which ought to have been revealed by an examination of the product, at the time of purchase), wrongly described, different from a sample shown to you or don’t do what they are supposed to do.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This policy is in addition to and does not affect your statutory rights under the Trade Practices Act.